CANCELLATION / BOOKING POLICY
Clients are required to give a minimum of 72 hours notice to reschedule or cancel an appointment.
If no notice is given within 72 hours then the deposit paid will be forfeited no matter what reason is provided. Clients who do not show up to their appointments with insufficient notice will not be able to schedule another appointment until the full amount of the appointment missed is paid.
When booking a cosmetic tattoo appointment, we require a 50% deposit. It is best to book online. If you cannot afford to pay a 50% deposit then please phone us on 0428 278 257 during business hours with your Afterpay app downloaded on your device ready too use and we can put the whole purchase amount on Afterpay that way when you arrive on the day, you will not have any balance left to pay. To learn more about Afterpay please visit their website.
All deposits paid are non refundable and have a 1 year expiry. If you are planning on having a baby please understand prior to booking that this 1 year still stands whether you fall pregnant or not.
Thank you for understanding.
If you are paying with a gift voucher you have received, it must be presented on the day otherwise it is non usable towards the treatment received that day.
Vouchers have a 1 year expiry date. If you leave it until the last minute to book an appointment to use your voucher and we do not have any appointments available then the voucher will become void. NO EXCEPTIONS. You are given plenty of time to use the voucher and we book out 8 weeks in advance normally so please be organised.
If you need to reschedule/cancel an appointment it will have to be done 72 hours before your appointment or the voucher will become void.
If you do not show up for your appointment the voucher will also then become void.